During periods of emergency, it is not uncommon to find business disruptions magnified due to a lack of cohesive response to the situation. Even companies with well laid plans run into this confusion because oftentimes there is a lack of access to vital information. Information needed in an emergency can vary from contact information, floor plans, safety plans, vendor lists, service provider lists, on-site infrastructure, sales and customer information etc. Employees are not sure who to turn to or what actions to take.

Each inefficiency adds to the time taken to recover from a disaster. This results in revenue loss, possible legal liabilities, loss of employee morale and confidence and unhappy customers.

Given this backdrop, in addition to having plans, information must be available in an easy to access manner. Since it should be assumed that emergency situations would render sites inaccessible, emergency information should be stored off site.